Troubleshooting; Smart Diagnosis™ System - LG LDS5040ST Manual Del Propietário

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SMART DIAGNOSIS™ SYSTEM

Should you experience any problems with your dishwasher, it has

the capability of transmitting data to your Smart Phone using the

LG Smart Laundry & DW Application or via your telephone to the

LG call center.

Smart Diagnosis Using Your Smart Phone

1. Download the LG Smart Laundry & DW application on your

smart phone.

2. Open the LG Smart Laundry & DW application on your smart

phone.

3. Press the Smart Diagnosis button on your smart phone.

4. Press the Diagnose button on your smart phone.

5. Press the Dishwasher button on your smart phone.

6. Press the RECORD button on the smart phone and then hold

the mouth piece of the smart phone near the speaker located

on the panel. Hold the phone no more than one inch (but not

touching) the machine.

7. Press and hold the Opción(Option) button on the dishwasher

dis-play for three seconds.

NOTE

After three seconds, the display will change from - : -- to 17

and then start counting down the remaining time.

8. With the phone held in place, press the Smart Diagnosis but-

ton on the phone.

NOTE

Do not touch any other buttons or icons on the display

screen.

ished. This takes about 17 seconds and the display will count

down the time.

10. When the recording is complete, view the diagnosis by press-

ing the Next button on the phone.

Smart Diagnosis cannot be activated unless your dishwasher is

turned on by touching the POWER button. If your dishwasher is

unable to turn on, then troubleshooting must be done without

using Smart Diagnosis.

Smart Diagnosis Through the Call Center

1. Call the LG call center.

2. When instructed to do so by the call center agent, hold the

mouthpiece of your phone near the speaker located on the

panel. Hold the phone no more than one inch (but not touch-

ing) the machine.

NOTE

Do not touch any other buttons or icons on the display

screen.

3. Press and hold the Opción(Option) button on the display sc-

reen for three seconds.

ished. This takes about 17 seconds and the display will count

down the time.

5. Once the countdown is over and the tones have stopped, re-

sume your conversation with the call center agent, who will

then be able to assist you in using the information transmit-

ted for analysis.

NOTE

Smart Diagnosis is a troubleshooting feature designed to as-

sist, not replace, the traditional method of troubleshooting

pends upon various factors, including, but not limited to, the

reception of the cellular phone being used for transmission,

any external noise that may be present during the transmis-

sion, and the acoustics of the room where the machine is lo-

nosis would accurately troubleshoot any given issue.