Note:
• Black ink is used when the print head is cleaned. Therefore to prevent waste, clean the print head only when the print quality deteriorates,
for example, when the print quality becomes increasingly pale.
• Do not start the print head maintenance function when the printer is printing. This could impair the quality of the printing.
8.3 MultiCards are not drawn in / transported through
Check if the strip was pushed up to the feed-in stop position, and if the input rail is correctly mounted.
Ensure that the MultiCards can move freely on the input rail.
8.4 MultiCards are not correctly ejected
Check if the output rail is correctly mounted.
9. Problems with USB
Read the information in this section if you have problems operating your PrintJet via a USB port. If you terminated the printer driver's Plug and
Play installation procedure before its completion, it is possible that either the USB-Printer printer driver or the generic PrintJet printer driver
was not correctly installed. Follow the steps listed below to check the installation and install the printer driver again.
1. Turn on the PrintJet. Connect the USB cable to the PrintJet and the computer.
2. Right-click the My Computer symbol on your desktop. Then click Properties
3. Click the Hardware tab
If the printer driver was correctly installed, the EPSON USB-Printer is displayed in the Device Manager menu.
If the EPSON USB-Printer is not displayed in the Device Manager menu, click the plus (+) symbol next to Other Devices to display all instal-
led devices.
If the USB-Printer is displayed under Other Devices, then the USB printer driver was not correctly installed. If EPSON Stylus C 62 is display-
ed, then the Epson printer driver was not correctly installed.
If neither the USB-Printer nor the EPSON Stylus C 62 is displayed under Other Devices, click Refresh or disconnect then reconnect the
USB cable from the PrintJet.
1. In the Other Devices list, click USB-Printer or EPSON Stylus C 62 then click Remove. Click OK to confirm.
2. In the next window displayed, click OK. Click OK to close the System Properties dialog box.
3. Turn off the PrintJet and restart your computer. Re-install all printer drivers observing the instructions in the Setup Manual.
The "PrintJet II" does not operate properly with the USB cable
If your PrintJet does not operate properly with the USB cable, try one or several of the following remedies:
• Use the recommended USB cable.
• If you are using a USB hub, connect the PrintJet to the first hub or connect the PrintJet directly to the USB interface of your PC.
• Windows 98 users: re-install the USB PrintJet printer driver and printer software. To do so, first remove the EPSON printer software using
the Add/Remove Programs dialog box in Control Panel. Remove the EPSON USB printer. Then install the software as described in the
SETUP manual. If the EPSON USB Printer is not included in the Add/Remove Programs dialog box, access the Win9x folder on the CD-
ROM and double-click start.exe.
Parallel interface:
If the operating system automatically initiates hardware recognition, you must complete this recognition procedure correctly
and then install the drivers from the PrintJet CD.
Activate the driver in M-Print.
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