Troubleshooting - Jacuzzi J-330 Serie Manual De Instalacion Y Uso & Mantenimiento

Panel displays - - -
The safety software has been activated and the spa is deacti-
vated; a problem has been detected which may damage the
spa or its components.
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Contact an authorized servicecenter.

Troubleshooting

If the spa is not working the way it should, please first review
all the installation and operating instructions in this manual and
check the message on the panel display. If you are still not sat-
isfied it is working properly, please follow the troubleshoot-
ing instructions provided.
None of the components are working (pump, light)
Is there power to the spa?
Is the household circuit breaker tripped?
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Call your authorized dealer.
Pump does not operate but light does
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Press the JETS key:
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If the water remains still, check the level and make sure the
spa is plugged in. If it does not solve the problem, contact your
authorized dealer.
The main pump operates but no water flows from the jets.
Pump may not be properly primed.
This can happen after the spa is drained and refilled.
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Press the JETS 1 button several times, never leaving the mo-
tor on for more than 5 to 10 seconds at a time.
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Disconnect the power supply and remove the filter (and the
dispenser, if present; see "Dispenser for water sanitation").
Make sure that first you have reinstalled the filter before con-
necting the spa to the power supply and restarting the pump.
Poor jet action.
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Press the JETS 1 button to make certain the pump 1 is on.
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Place the air control in the "on" position.
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Check that filter is not dirty and clean as necessary.
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Make sure jets are fully open.
Water is too hot
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Reduce temperature setting so the circulation pump turns
off.
Water is too cold
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Check temperature setting.
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Keep the spa cover in place while heating.
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Check the settings to see if your spa is in economy mode (see
chapter "Filter cycles").
Should checking the above steps fail to correct the problem,
please call an authorized dealer or service center.
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