If there will be long periods of time where the dispenser will not be used, remove all soap from
dispenser using the following method.
1. Remove soap from tank and wash tank out with water.
2. Fill the tank with water and set up the dispenser as usual.
3. Flush the line with water by activating dispenser until no soap comes out from spout.
Refill the tank with water if necessary.
4. Discard any water left in tank and allow tank to dry.
5. Disconnect the power supply until use resumes.
Problem
Operating
Red LED flashing
Red LED lighting-up
No soap
comes out
Soap won't stop
running
It doesn't dispense
mousse
Soap comes out
unexpectedly
Amount of
dispensed soap
is small
LONG-TERM NON-USE
TROUBLESHOOTING
Soap is low
Obstruction in front of sensor window
Pump is not working correctly
-
Sensor window is dirty
-
Sensor window is disconnected
-
Power supply is disconnected
-
Tube is disconnected
Sensor window is dirty
-
-
Air tube (blue) is disconnected
-
Soap viscosity is high
Soap will be automatic dispersed after 72
-
hours of non-usage to prevent clogging.
-
Soap viscosity is high
-
Filter is clogged
Cause
25
Solution
Fill tank with liquid soap
Remove the obstruction
-
Clean sensor window
Connect cable
Connect cable
Connect tube
Clean sensor window
Connect air tube
Change to TOTO approved liquid soap
-
Change to TOTO approved liquid soap
Clean filter