Limited Warranty
Windsor warrants new machines against
defects in material and workmanship under
normal use and service to the original
purchaser. Any statutory implied warran-
ties, including any warranty of merchanta-
bility or fitness for a particular purpose, are
expressly limited to the duration of this writ-
ten warranty. Windsor will not be liable for
any other damages, including but not li-
mited to indirect or special consequential
damages arising out of or in connection
with the furnishing, performance, use or in-
ability to use the machine. This remedy
shall be the exclusive remedy of the buyer.
Upright Vacuums:
Product
Versamatic® / Flexamatic® /
Axcess
SENSOR®
Upright Vacuums Exceptions and Exclusions:
Normal wear items not limited to brushes,
foot pedal, cords, clutches, filters, gaskets,
hoses, and bearings will be warranted for
All Other Products:
Product
Rider / Stand up Scrubbers
Rider Sweepers
Walk Behind Scrubbers
Walk Behind Sweepers
Battery Burnishers
Extractors / Compass
Polishers / Elec. Burnishers / GH / iCapsol Mini
Wide Areas Vacuums
VacPak Vacuums
Tracer/Flex Sweepers/Scrubbers
Air Movers / Dri-matic / TITAN
Canister Vacuum
Wet/Dry Vacuum
Broom
Steamer
Propane Burnishers / Strippers
Product exceptions and Exclusions:
Extractor brush motors, ALL pump mo-
tors, ALL PC boards and electronics,
ALL Vacuum motors, ALL pumps, and
diaphragms/Tank bags carry a one (1)
year parts and service labor warranty.
The Eagle-Robin® engines have three
(3) year manufacturer's warranty. The
Honda® and Kawasaki® engines have
WINDSOR INDUSTRIES
North American New Machine Warranty
Effective on all products shipped AFTER March 31, 2010
The warranty period is subject to the condi-
tions stated below.
10 / 3 Warranty: 10 Years Polyethylene
(PE) Housings, 3 Years Parts, and Ser-
vice Labor
Subject to conditions outlined below, Wind-
sor warrants rotationally molded PE hou-
sings and parts on all of its machines to be
free from defects in material and workman-
ship, under normal use and service for ten
(10) years to the original owner.
Under this warranty we guarantee the per-
formance of non-polyethylene parts and
components to be free from defects for up
Non- PE Parts
Belts
Vacuum Motor, Swivel Neck and Chassis
Brush Motor and Bag Housing
Belts
Vacuum Motor and Chassis
Bag Housing
manufacturing defects for 90 days from the
purchase date. All other items are 1 year
parts and labor.
/Rombus/Priza
TM
two (2) year manufacturer's warranty.
NOTE: The engine warranty is adminis-
tered through the engine manufacturer
and must be repaired at an authorized
service center.
Normal wear items and accessories inclu-
ding, but not limited to, belts, brushes, car-
bon brushes, clutches, cords, filters,
finishes, gaskets, hoses, light bulbs,
PE Housing &
Non- PE Parts
Parts
10 years
3 years or 2000 hours
10 years
10 years
3 years or 2500 hours
10 years
10 years
10 years
10 years
10 years
10 years
10 years
1 year
1 year
1 year
1 year
1 year
-
to three (3) years to the original end user.
Parts replaced or repaired under this war-
ranty are guaranteed for the remainder of
the original warranty period. (See table be-
low)
Service labor charges are covered for up to
three (3) years from the date of purchase
through authorized Windsor service provi-
der. No travel coverage is extended for
cord-electric models. See table below for
each general product model warranty cove-
rage.
Lifetime
3 years
5 years
Lifetime
2 years
5 years
Service Labor
3 years or 2000
hours
3 years
3 years
3 years or 2500
hours
3 years
3 years
3 years
3 years
3 years
3 years
3 years
3 years
3 years
3 years
1 year
1 year
3 years
3 months
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
2 years
1 year
squeegees, bearings, actuating cables, ti-
res, and propane tanks will be warranted
for manufacturing defects for 90-days from
the purchase date. The warranty com-
mences on the purchase date by the origi-
nal end user from an authorized Windsor
agent, subject to proof of purchase. The
Machine Registration Card must be com-
pleted and returned immediately at the time
of purchase. If proof of purchase cannot be
Service Labor
1 year
3 years
5 years
1 year
2 years
5 years
Travel
6 Months
6 Months
6 Months
6 Months
6 Months
-
-
-
-
90 days
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-
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