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VOX Amplification VH-Q1 Manual Usuario página 14

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Troubleshooting
If this unit stops operating normally, check the following items.
If taking the indicated action does not resolve the problem, or if the problem is
not listed here, turn off the unit and contact customer service.
Problem
Cause
The unit cannot
The unit is not charged.
be turned on.
The unit cannot
The device supplying
be charged.
power is turned off.
Pairing is not
The distance between this
possible.
unit and the device to be
connected to is too large.
No sound is
The volume of this unit is
output./Low
low.
sound is output.
The volume of the
connected device is low.
The audio
The volume of the
breaks up./
connected device is high.
There is noise in
the audio.
14
VH-Q1 SILENT SESSION STUDIO
Action
Charge the unit.
(page 9)
Turn on the device supplying
power (such as a computer).
Power may not be supplied to
a USB port while the device is
asleep or in standby.
Bring this unit and the device to
be connected to closer together.
Adjust the volume of this unit.
(page 11)
Adjust the volume of the
connected device.
Decrease the volume of the
playback device.
Problem
Cause
The audio is
The distance between this
interrupted.
unit and the connected
device is large.
There are obstructions or
interfering radio waves.
The other
The volume of the
party's voice
connected device is low.
cannot be
heard during a
call./The other
party's voice is
low.
The
They are not worn
headphones
correctly.
immediately fall
off.
The monitoring
The monitoring volume
volume of the
of the ambient sound is
ambient sound
inappropriate.
is low/high.
Noise cancelling
The settings for noise
is weak/not
cancelling and ANC are
possible.
inappropriate.
Action
Bring this unit and the device to
be connected to closer together.
Change the location where this
unit is used.
Adjust the phone volume on the
connected device.
Adjust the length of the
headband before putting them
on.
Adjust the monitoring volume of
the ambient sound.
(page 13)
Check the settings for noise
cancelling and ANC.
(page 8, page 12)

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