Troubleshooting
If the appliance is not working properly, please follow these steps:
1. Check that you have followed the operating instructions precisely and correctly.
2. Check whether the table below offers a feasible solution.
3. Check that all fuses are intact.
Problem
The appliance does not
start.
The appliance stops after
longer mixing.
The motor slows down
during operation.
The appliance moves or
wobbles during operation.
The mixing result is not
fine enough.
Ingredients stick to the
container or do not reach
the cutting blade.
The food processor has two safety mechanisms.
Make sure that all parts have been inserted correctly.
Check that the power cord and plug are in good working
order.
The overload protection prevents the motor from
damaging. Allow the appliance to cool for at least
30 minutes and dilute the ingredients if necessary.
Reduce the quantity of ingredients to be processed and
work with smaller portions.
Make sure that the appliance is placed on a level surface
and that the feet are clean.
Check whether the maximum filling level is exceeded.
Remove residues from the disc attachments.
The mixer might overload when processing too many or
oversized ingredients. Try again with a smaller quantity
and mix smaller portions if necessary.
Ingredients should be cut up into pieces not larger
than 2 cm.
The ingredients might be too large, which results in
them sticking together. Ingredients should be cut up
into pieces not larger than 2 cm.
The mixture might be too dry. Add more liquids.
Solution
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