Troubleshooting - Jacuzzi J-300 Serie Manual De Instalacion Y Uso & Mantenimiento

- To correct the situation:
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Check that the water level is about 3 cm from the lowest head-
rest. Add water if necessary.
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Check for clogged/excessively dirty filter cartridge.
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Vent the "air lock" from the circulation pump by removing the
filter cartridge and inserting a (garden) hose in the cartridge
housing. Place a rag around it in order to "seal" the opening con-
nected to the pump. Turn on the water for about 30 seconds.
Turn it off and reinstall the cartridge. Check the spa operation.
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If the circulation pump is not working, turn the main switch off
and on to prime it again.
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If problem persists, contact your authorized dealer.
The panel shows COL
The temperature has dropped 11°C below the set temperature.
The pump and heater have been activated to bring the temperature
to within 8 °C of the set temperature.
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No corrective action is required.
N.B.: during cold periods, increase the number of filtration cycles. "COL"
will only appear when the spa is in Economy mode.
The panel shows ICE
Freeze Protection - A potential freeze condition has been detected.
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No operation is required. Main pump will operate to circulate
warm water through the plumbing until the spa is out of danger.
N.B.: "ICE" will only appear when the spa is in Economy mode.
Panel displays - - -
The safety software has been activated and the spa is deactivated;
a problem has been detected which may damage the spa or its com-
ponents.
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Contact an authorized servicecenter.
Panel Displays CF
The clean filter timer has expired. The spa filters need to be
cleaned or replaced. The message will flash between "CF" and
the water temperature. The countdown timer for the Change Fil-
ter feature needs to be reset. New filters can be purchased from
a local Jacuzzi dealer.

Troubleshooting

If the spa is not working the way it should, please first review all the
installation and operating instructions in this manual and check
the message on the panel display. If you are still not satisfied it is
working properly, please follow the troubleshooting instructions
provided.
None of the components are working (pump, light)
Is there power to the spa?
Is the household circuit breaker tripped?
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Call your authorized dealer.
Pump does not operate but light does
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Press the JETS key:
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If the water remains still, check the level and make sure the s-
pa is plugged in. If it does not solve the problem, contact your
authorized dealer.
The main pump operates but no water flows from the jets. Pump
may not be properly primed.
This can happen after the spa is drained and refilled.
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Press the JETS 1 button several times, never leaving the mo
tor on for more than 5 to 10 seconds at a time.
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Disconnect the power supply and remove the filter (and the
dispenser, if present; see "Dispenser for water sanitation").
Make sure that first you have reinstalled the filter before con-
necting the spa to the power supply and restarting the pump.
Poor jet action.
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Press the JETS 1 button to make certain the pump 1 is on.
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Place the air control in the "on" position.
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Check that filter is not dirty and clean as necessary.
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Make sure jets are fully open.
Water is too hot
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Reduce temperature setting so the circulation pump turns off.
Water is too cold
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Check temperature setting.
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Keep the spa cover in place while heating.
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Check the settings to see if your spa is in economy mode (see
chapter "Filter cycles").
Should checking the above steps fail to correct the problem,
please call an authorized dealer or service center.
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