TROUBLEShOOTING
1. Water is not coming out of the water spout...
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Turn the diverter valve to the proper "on" position.
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Make sure the tubing is smooth and straight, without kinks.
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Inspect the CMF Cartridge as it may have become dirty, preventing water
from flowing properly. If this is the case, clean the cartridge. (See "Cleaning
the CMF Cartridge".)
2. Water leaks out of filter housing...
•
Check the filter housing and hand-tighten until water stops leaking.
•
If water continues to leak out of the filter housing, follow steps 1 and 2,
under "Cleaning the CMF Cartridge" to drain the filter and unscrew the
housing. Check to make sure the O-ring is properly seated in the housing.
A small amount of silicone lubricating gel (or petroleum jelly) can be
applied to the O-ring to help hold it in place.
NOTE: Do not use vegetable, animal or motor oil.
3. Water leaks from the tubing...
•
If water is leaking at the diverter valve, push the tubing firmly over the
diverter valve barb. Make sure the inlet tube is attached to the barb of the
diverter valve, and the clamp is tight—tighten if necessary.
•
Check the tubing for cuts or nicks. If a portion of the tubing is leaking,
it must be replaced. Contact the Rena Ware Customer Service Center for
replacement parts.
4. Water continues to flow out of the water spout after water is turned off...
•
Water may continue to flow from the water spout for a short time due to a
build-up of pressure within the filter but will typically stop by itself. You may
also turn the diverter valve's "butterfly" handle to the off position to activate
your tap water faucet which will stop water coming from the water spout.
5. Non-Functioning Flow Meter
•
If the electronic flow meter stops functioning, the meter may need to be
reset by taking the batteries out and putting them back in. When this
procedure is done, the flow meter will lose all reference of the amount of
gallons that have flowed through the CMF Cartridge. As such, we
recommend that you change both the batteries and the CMF Cartridge if the
cartridge has been in service for more than three months.
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