Troubleshooting (cont.)
Symptoms
Probable Causes
9.
Steam menu
A. Cables between the
disappears
after requesting
steam.
10. Display does
A. Inadequate power
not show
steam function.
B. The adaptor is
11. Water from
A. Normal operation.
steam head.
1235393-2-C
Recommended Action
A1. Reinstall the black
steam generator(s)
and/or white cable(s)
and adapter are
between the steam
installed
generator(s) and
incorrectly.
adapter according to
the instructions in
the installation
guide.
A2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. Provide proper
is supplied to the
power to the steam
steam generator
generator. Use the
(green status light
provided test kit, if
on steam generator
necessary, to ensure
is off).
the steam generator
is working properly.
A2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
B1. Use the provided test
damaged (green
kit and instructions
status light on
to identify the source
steam generator is
of the problem.
on).
B2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. A small amount of
water discharged
from the steam head
just before, during,
and just after steam
use is normal.
18
Kohler Co.