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Maintenance and Inspections
IMPORTANT
▪ Follow the instructions in the caution label attached to this machine.
▪ Avoid shaking or applying a shock to this machine.
▪ To prevent a paper jam, do not turn the power ON/OFF, open/close the operation panel or rear cover, and
load/unload paper in the middle of printing operation.
▪ Be sure to remove the toner cartridge from the machine when transporting the machine to a distance.
▪ To avoid exposing the toner cartridge to light, place it in the protective bag included with this machine or
wrap it in a thick cloth.
▪ Clean this machine regularly. If this machine becomes dusty, it may operate improperly.
▪ Use a modular cable of 3 m (118") or shorter in length.
▪ Depending on your locale or your telephone connection, you may be unable to perform data communication.
In this case, contact your local authorized Canon dealer or the Canon help line.
▪ The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after
production of this machine model has been discontinued.
Customer Support
Customer Support (U.S.A.)
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a
problem with the machine's operation, try to solve it by using the information in the e-Manual. If you cannot solve
the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OK-
CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours
is also available at the website.
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options*:
▪ For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
- Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products
still under warranty 1-800-OK-CANON
▪ For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-OK-
CANON
▪ If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at
http://www.canon.ca/
* Support program specifi cs are subject to change without notice.
Legal Notices
Model Names
MF4570dn (F159302)
MF4450 (F159502)
D550 (F159400)
D520 (F159400)
International ENERGY STAR Program
As an ENERGY STAR
ENERGY STAR Program for energy effi ciency.
The International ENERGY STAR Offi ce Equipment Program is an international
program that promotes energy saving through the use of computers and other offi ce
equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily.
The targeted products are offi ce equipment, such as computers, displays, printers,
facsimiles, and copiers. The standards and logos are uniform among participating
nations.
IPv6 Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1
established by the IPv6 Forum.
Trademarks
Canon and the Canon logo are trademarks of Canon Inc.
Microsoft, Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries.
All other product and brand names are registered trademarks, trademarks or service marks of their respective
owners.
Copyright
© 2011 by Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Third Party Software
A. This Canon product (the "PRODUCT") includes third-party software modules. Use and distribution of these
software modules (the "SOFTWARE") are subject to the conditions below.
(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the
countries involved in the event that this product including the SOFTWARE is shipped, transferred or
exported into any country.
(2) Rights holders of the SOFTWARE retain in all respects the title, ownership and intellectual property rights
in and to the SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is
hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual property of rights
holders of the SOFTWARE.
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®
Partner, Canon Inc. has determined that this product meets the
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