Troubleshooting
Symptom
When power is
The door is not properly
connected, the oven
closed.
immediately starts to
work.
There is electricity
The power or power
coming from the
socket is not properly
oven.
grounded.
1.
Water drips.
There may be water or
2.
Steam is emitted
steam in some cases
through a door
depending on the food.
crack.
This is not an oven
3.
Water remains
malfunction.
in the oven.
The brightness inside
Brightness changes
the oven varies.
depending on power
output changes according
to function.
Cooking is finished,
To ventilate the oven, the
but the cooling fan is
cooling fan continues to
still running.
run for about 3 minutes
after cooking is complete.
78 English
NQ70M7770D_AA_DE68-04447A-01_EN.indd 78
Cause
Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
Symptom
Cause
Turntable
There is no roller ring,
While turning, the
turntable comes out
or the roller ring is not
of place or stops
properly in place.
turning.
The roller ring is not
The turn table drags
while turning.
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table rattles
Food residue is stuck to
while turning and is
the bottom of the oven.
noisy.
Broiling
Smoke comes out
During initial operation,
during operation.
smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
Action
Install the roller ring and then
try again.
Adjust the amount of food. Do
not use containers that are too
large.
Remove any food residue stuck
to the bottom of the oven.
This is not a malfunction. After
you run the oven 2-3 times, it
should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable distance
away while cooking.
Make sure food is properly
prepared and arranged.
4/27/2017 11:42:50 AM