Troubleshooting Guide; Technical Service - Heath Zenith 5311 Manual Del Usuario

SYMPTOM POSSIBLE CAUSE
Light will not come on. 1. Light switch is turned off.
2. Lamp is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect.
5. Incorrect circuit wiring, if this is a new installation.
6. Light control aimed in wrong direction.
Light comes on in day- 1. Light control may be installed in a relatively dark
light. location.
2. Light control is in TEST.
Light comes on for no 1. Light control may be sensing small animals or auto-
apparent reason. mobile traffic.
2. Range is set too high.
Light stays on continu- 1. A lamp is positioned too close to the light control or
ously. pointed at nearby objects that cause heat to trigger
the light control.
2. The light control may be picking up a heat source
like an air vent, dryer vent, or brightly painted, heat-
reflective surface.
3. Light control is in manual mode.
Light flashes on and 1. Heat or light from the lamps may be turning the light
off. control on and off.
2. Heat being reflected from other objects may be turn-
ing the light control on and off.
3. Light control is in the TEST mode and warming up.
Light flashes once, then Light control is detecting its own lights.
stays off in manual
mode.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045
Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
206442-01

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

product to store.
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SOLUTION
1. Turn light switch on.
2. Check lamp and replace if burned out.
3. Replace fuse or turn circuit breaker on.
4. Recheck after dark.
5. Verify wiring is correct.
6. Re-aim light control to cover desired area.
1. The fixture is operating normally under these condi-
tions.
2. Set control switch to 1, 5, or 20 minutes.
1. Re-aim light control.
2. Reduce range.
1. Reposition the lamp away from the light control or
nearby objects.
2. Re-aim light control. Reduce range.
3. Switch light control to AUTO.
1. Reposition the lamp away from the light control.
2. Reposition light control.
3. Flashing is normal under these conditions.
Reposition lamp to keep area below the light control
relatively dark.
5