PROBLEMS
The espresso is not frothy.
The water tank leaks when
it is moved.
Water leak beneath the
appliance.
The pump is abnormally
noisy.
The espresso leaks out the
sides of the filter holder.
Your espresso tastes bad.
POSSIBLE CAUSES
The coffee grounds are too
old.
The ground coffee is
not suitable for making
espresso.
There is too little coffee in
the filter holder.
The valve at the bottom
of the tank is dirty or
defective.
The valve is blocked by the
calcified deposits.
There is an internal leak.
No water in the tank.
The filter holder is not
positioned correctly.
The edge of the filter holder
is clogged by the coffee.
After descaling, the rinsing
cycle was not carried out
correctly.
SOLUTIONS
Use freshly ground coffee.
Use finer grounds.
Add more coffee.
Wash the water tank and
operate the valve with your
finger, which is beneath the
tank.
Descale your machine
following the user
instructions provided.
Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance and
consult an approved service
centre.
Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
Fit the filter holder in
position and lock it (turn
from left to right until it
stops).
Remove any excess coffee
that prevents you from fully
locking the filter holder.
Remove the excess coffee
and clean the grill through
which the water flows using
a damp sponge.
Rinse the appliance in line
with the user instructions
and check the quality of the
coffee.
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