Clean the platen roller
Important! The platen roller should be cleaned only if you notice a diminished print quality,
such as white specks on the printed disc.
Before you begin:
1. Ensure that the printer is powered
off.
2. At the back of the printer, change
the mode switch to position 3
(Diagnostic Mode).
3. Power on the printer.
1. Access the platen roller.
a. Press the two cover latches to release the side cover.
b. Lower the side cover.
c. Open latches 1, 2, and 3.
d. Remove the print ribbon carrier. For specific instructions, refer to page 20.
e. Pull out the retransfer ribbon carrier. For specific instructions, refer to page 22.
Note: The retransfer ribbon carrier cannot be removed from the printer.
2. To access and select diagnostic 1, press and hold the operator button for 2 seconds. The
platen roller rotates and the front panel Active indicator light blinks.
3. Clean the platen roller.
Caution! Do not apply pressure
when cleaning the platen roller with
the sponge swabs. Applying
pressure may damage the platen
roller, leaving scratch marks on the
printed disc.
a. Apply isopropyl alcohol to the
sponge swab.
b. As the platen roller rotates, use the
sponge swab to wipe the platen
roller, allowing it to rotate a full turn
before moving to the next area.
4. Press and release the operator button to exit diagnostics mode.
5. Power off the printer.
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Maintain the Everest printer
Platen
roller
Retransfer
ribbon
carrier
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