If this is the case, bring the product, or send it by postage prepaid by
customer. All KALORIK customers are responsible for the initial shipment
back to the warranty center), along with proof of purchase and the return
authorization number indicated on the outer packaging given by our
customer service representatives. Send to the authorized KALORIK Service
Center by visiting our website
www.KALORIK.com
or by calling our
customer service department to obtain the address of our authorized
KALORIK Service Center.
When sending the product, please include a letter explaining the nature of
the claimed defect.
If you have additional questions, please call our customer service
department (see below for complete contact information), Monday
through Thursday from 9:00AM - 5:00PM (EST) and Friday from 9:00AM -
4:00PM (EST). Please note hours are subject to change.
If you would like to write, please send your letter to:
KALORIK Customer Service Department
Team International Group of America Inc.
16175 NW 49th Avenue
Miami Gardens, FL 33014 USA
Or call:
Toll Free: +1 888-521-TEAM / +1 888-KALORIK
Only letters can be accepted at this address above. Shipments and
packages that do not have a return authorization number will be refused.
www.KALORIK.com
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