EUREKA WARRANTY - USA
WHAT THIS WARRANTY COVERS
Your Eureka Vacuum System Unit is warranted to be free from all
defects in material and workmanship in normal household use for
ten years from the date of purchase for all parts and one year for labor.
10 Year Motor and Electrical Guarantee
Your vacuum system accessories are warranted for a period of
two years. The warranty is granted only to the original purchaser
and members of his or her immediate household. The warranty is
subject to the following provisions.
WHAT THIS WARRANTY DOES NOT COVER
• Damages or malfunctions caused by negligence, abuse, acts of God,
Failure to provide proper maintenance, or use not in accordance with
Owner's Guide.
• Defects or damages caused by unauthorized service or the use of
other than Genuine Eureka parts.
• Installation materials or damage caused by faulty or improper
installation, modification, or alteration of the power unit.
• Parts of the Accessories that require replacement under
normal use, such as drive belts, light bulbs, and brush roll bristles.
WHAT THE EUREKA COMPANY WILL DO
The Eureka Company will, at its option, repair or replace a defective
power unit, accessory, or part that is covered by this warranty. As
a matter of warranty policy, the Eureka Company will not refund the
consumer's purchase price.
PRODUCT REGISTRATION
Keep all payment records and proof of purchase. The date on these
records established the warranty period. If proof of purchase cannot
be supplied, the warranty period will be determined from the date
of manufacture of the product. To place on file proof of the required
information, fill out and return the registration card accompanying
your cleaner or registration online at www.eureka.com.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must return the defective cleaner or
cleaner part along with proof of purchase to any Eureka Authorized
Station. Be certain that the Warranty Station is "Eureka Authorized
Service and Repair." For the Location of the nearest Eureka Authorized
Warranty Station or for service information, telephone toll free:
USA: 1-800-282-2886
FURTHER LIMITATIONS AND EXCLUSIONS
This is the sole and exclusive warranty of The Eureka Company.
Any warranty that may be implied in connection with your purchase
or use of the cleaner, including any warranty of Merchantability or any
warranty for fitness for a particular purpose is limited to the duration
of this warranty. Some states do not allow exclusions of warranties
or limitation of damages so the above limitations may not apply to
you. Your relief for the breach of this warranty is limited to the relief
expressly provided above. In no event shall Eureka be liable for any
consequential or incidental damages you may incur in connection
with your purchase or use of the cleaner. Some states do not allow
the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty
gives you specific legal rights. You may also have other rights, which
VARY, BY STATE.
QUESTIONS & ANSWERS ABOUT GENUINE
EUREKA PRODUCTS
Q: Why should I use only Genuine Eureka paper bags, belts,
and parts in my Eureka Vacuum cleaner?
A: Using Genuine Eureka Products, Which are made to our exacting
specifications and engineered with emphasis on quality, performance,
and customer satisfaction, ensures the long life and cleaning efficiency
of your vacuum cleaner. Overall, this saves you money and helps to
keep your home clean.
Q: How can I be sure I am using only genuine Eureka products
in my vacuum cleaner?
A: Typically, packaged products and paper bags can be identified by
the Eureka logo. For further identification assistance, you may call
our toll-free number, 1-800-282-2886, for the location of a nearby
Eureka Authorized Warranty Station.
Q: Are there any differences between "made to fit" or "imitation"
and Genuine Eureka Paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality,
and reliability. Many customers have mistakenly purchased "imitation"
paper bags and parts while thinking they purchased genuine.
Unfortunately, many of these customers discovered the differences
after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
THE EUREKA COMPANY • Bloomington, IL 91701• www.eureka.com
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