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EUREKA WARRANTY - CANADA
LIFETIME LIMITED WARRANTY
The materials and workmanship in your new central vacuum are
guaranteed against material defects for as long as you own the system.
The foregoing warranty applies only to the power unit body, the filters,
the inlet valves and the Eureka ducting system, which is also
guaranteed against clogs.
THREE YEAR GUARANTEE ON ACCESSORIES
If any Eureka central vacuum accessory (power head, current-carrying
hose and cleaning tools) fail to perform as advertised due to faulty
workmanship or material for a period of three years from data of
purchase, simply return it to your Eureka warranty centre. The item
will be repaired or replaced free of charge. The foregoing warranty
does not apply to naturally wearable items such as bags, belts,
or bulbs. Repair labour on parts replacements is covered for a
period of one year.
MOTOR AND ELECTRICAL GUARANTEE
The electrical components and the motor of your Eureka central
vacuum, including the carbon brushes will be free from defects
(dependant on model) from the date of purchase for all parts and
one year for labour.
10 Year Motor and Electrical Guarantee
N.B. These warranties apply only under normal conditions of residential
use of your Eureka Vacuum In Canada. The sole and exclusive remedy
for any of the foregoing warranties shall he the repair or replacement
of the product, at our option, provided that the product is retained
during the warranty period. This warranty does not meet (a) damage
born any cause other than manufacturer's defect including, without
limitation, misuse, abuse or unreasonable use of the product (including
use of the product on drywall dust), neglect or accident relating the
use of the product. This warranty is in lieu of all other warranties and
conditions of any kind whether expressed, implied or statutory including,
without imitation implied warranties and conditions of merchantability
and fitness for a particular purpose. A bill of sale, or copy, will be
required when making warranty claims. Modifications to the
product may void the warranty.
Eureka is not responsible for any consequential incidental damages
arising from use of the system.
WHAT THIS WARRANTY DOES NOT COVER
• Damages or malfunctions caused by negligence, abuse, acts of God,
Failure to provide proper maintenance, or use not in accordance with
Owner's Guide.
• Defects or damages caused by unauthorized service or the use of
other than Genuine Eureka parts.
• Installation materials or damage caused by faulty or improper
installation, modification, or alteration of the power unit.
• Parts of the Accessories that require replacement under
normal use, such as drive belts, light bulbs, and brush roll bristles.
WHAT THE EUREKA COMPANY WILL DO
The Eureka Company will, at its option, repair or replace a defective
power unit, accessory, or part that is covered by this warranty. As
a matter of warranty policy, the Eureka Company will not refund the
consumer's purchase price.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must return the defective cleaner or
cleaner part along with proof of purchase to any Eureka Authorized
Station. Be certain that the Warranty Station is "Eureka Authorized
Service and Repair." For the Location of the nearest Eureka Authorized
Warranty Station or for service information, telephone toll free:
1-800-282-2886.
QUESTIONS & ANSWERS ABOUT GENUINE
EUREKA PRODUCTS
Q: Why should I use only Genuine Eureka paper bags, belts,
and parts in my Eureka Vacuum cleaner?
A: Using Genuine Eureka Products, Which are made to our exacting
specifications and engineered with emphasis on quality, performance,
and customer satisfaction, ensures the long life and cleaning efficiency
of your vacuum cleaner. Overall, this saves you money and helps to
keep your home clean.
Q: How can I be sure I am using only genuine Eureka products
in my vacuum cleaner?
A: Typically, packaged products and paper bags can be identified by
the Eureka logo. For further identification assistance, you may call
our toll-free number, 1-800-282-2886, for the location of a nearby
Eureka Authorized Warranty Station.
Q: Are there any differences between "made to fit" or "imitation"
and Genuine Eureka Paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality,
and reliability. Many customers have mistakenly purchased "imitation"
paper bags and parts while thinking they purchased genuine.
Unfortunately, many of these customers discovered the differences
after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
THE EUREKA COMPANY • Mississauga, ON L5V 3E4 • www.eureka.com
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