Troubleshooting - Okamura Sylphy Instrucciones De Uso

GB
Part
Frame
Backrest Frame for mesh
Inner shell for cushion
Inner shell
Seat
Frame
Support base
Structural parts
Legs
Pad
Adjustable arm
Body
Inner shell
Headrest
Attachment part
Mesh
Covering material
Cloth
Seat
Cushion material Backrest (Cushion type)
Headrest
 > XX < indicates the materials of the parts. This information is useful for recycling.
 Please understand that product specifications might change without prior notification due to improvements made
to the product.
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Materials
Materials
Glass-reinforced polyamide >PA-GF<
Polyamide >PA<
Polyamide >PA<
Polypropylene >PP<
Metal (steel)
Glass-reinforced polyamide >PA-GF<
Metal (aluminum) >ADC<
Metal (aluminum) >ADC< or Glass-
reinforced polyamide >PA-GF<
Polyurethane >TPU<
Glass-reinforced polyamide >PA-GF<
Polypropylene >PP<
Glass-reinforced polyamide >PA-GF<
Polyester
Polyester
Polyurethane >PUR<
Polyester
Polyester
GB

Troubleshooting

Problem Check
Are you sitting on the seat
when adjusting the seat
height?
The seat cannot be lifted up.
Is the seat height in its
highest position?
Are you sitting on the front
edge of the seat?
The seat cannot be lowered.
Is the seat height in the
lowest position?
Are you sitting on the seat
The seat slide lever does not
when adjusting the seat
work.
depth?
The dial on the bottom right
of the seat is locked.
The backrest does not
The reclining tension
recline.
adjustment dial is set to
the strong tension (back)
position.
Casters do not move Are they tangled with lint or
smoothly. wool?
Are you using urethane
Casters are slippery. casters on hard floors such
as a plastic tile floor?
Chair makes noise. -
 Please contact an official dealer.
Solution Page
Adjust the seat height while
14
not seated on the seat.
The seat cannot be lifted up
14
beyond the highest position.
Sit in the center of the seat
14
while adjusting.
The seat cannot be lowered
14
beyond the lowest position.
Adjust the seat depth while
15, 16
not seated on the seat.
Turn the dial
counterclockwise, and lean 17-30
against the backrest.
Turn the reclining tension
adjustment dial to the weak 30, 31
tension (front) position.
Remove lint or wool or

replace the casters.

Use soft casters.
Visit a retail shop or the

nearest branch.
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