Trouble-Shooting; Alarm Management - Ducasa SCANDY 7 Manual De Instalación, Utilización Y Mantenimiento

7.0 ADVICES TROUBLE-SHOOTING
ISSUE
Control Panel switched off
Pellet does not go down to the
combustion area
The stove works for a few minutes
and later stops.
There is not flame

8.0 ALARM MANAGEMENT

Alarms indicate a problem and limit the operation of the product. At the same time that the alarm is on, the display
message appears with the reason of the problem.
Some alarms can be deleted by pressing the key 1, in other cases it is absolutely necessary to first solve the problem.
Alarm
002 - Smoke probe
003 - Room temperature probe
Overheat of the
005 -
temperature smoke
006 - Ignition alarm
POSSIBLE REASON
Lack of power
Turning on/Switch off button is switched
off
Faulty screen
Faulty connection
Fuse not operational in electronical panel
Faulty electronical circuit
Pellet dispenser is empty
The pipe which supply pellet is blocked by
particles
The engine is faulty
Thermostat is not adjusted
Smoke evacuation is blocked.
The environmental temperature device is
faulty
Air entrance for the combustion is not
sufficient.
The initial pellet upload did not take place
User
Cronolog. Events
Significado
- Wrong connection on the
circuit board.
- Broken probe.
- Wrong connection on the
circuit board.
- Broken probe.
- Wrong operating parameter.
- Triac (extraction engine)
malfunction on the circuit
board.
- Law pellets quantity in the burner.
- Reduction engine blocked
(considerable waste of pellets,
foreign body inside the tank).
- Ignition resistance broken or
loose plug.
- Ignition tube resistance
misplaced.
- Smoke temperature doesn't
change (broken probe or badly
connected).
- Smoke extractor, encoder
broken.
Verify electrical connections
Press button placed in the rear area of the stove
Contact technical assistance
Contact technical assistance
Contact technical assistance
Contact technical assistance
Fill the dispenser
Empty the deposit and clean the supply pipe
Replace the engine
Contact technical assistance
Verify if the smoke evacuation pipe is blocked.
Verify and replace the device
Verify that the pipe is not blocked.
Do the upload following manual, point 4.6/4.9
Menu
Resolution of the problem
Replace probe.
Contact the technical
assistance center.
Replace probe.
Contact the technical
assistance center.
Switch off the stove and let it
decrease temperature until
the running level.
Contact the technical
assistance center.
Contact the technical
assistance center.
91
SOLUTION
Notes
Lock the wood stove.
This one doesn't restart.
Lock the wood stove.
This one doesn't restart.
Air draw activates. If we do
ignore this and activate the
wood stove, this one will stop.
Make sure that the pellets
tank is fully loaded.