Possible Cause - LG SIGNATURE WM9500HA Serie El Manual Del Propietario

44 TROUBLESHOOTING
Operation
Problem
Water leaking
Water leaks every
load
Washer will not drain
water
Excessive sudsing

Possible Cause

Inlet hose connection is loose at
faucet or washer.
House drain pipes are clogged.
Drain hose has come out of drain
or is not inserted far enough.
A large item such as a pillow or
blanket is above the top of the
drum.
Oversudsing of detergent.
Hoses not installed correctly.
Kinked drain hose.
Drain located unproperly.
Too much detergent or incorrect
detergent.
Solutions
• Check hoses for leaks, cracks and splits.
• Check and tighten hose connections.
• The washer pumps out water very rapidly. Check
for water backing up out of the drain pipe during
drain. If water is seen coming out of the drain,
check for proper drain hose installation and
check for restrictions in the drain. Contact a
plumber to repair drain pipe.
• Tie drain hose to inlet hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into the
pipe as far as the drain hose flange. For larger
drain pipes, insert the drain hose into the pipe
1-2 inches past the flange.
• Use the Bulky cycle for large or bulky items. Use
extra care and never wash more than half a load
of items that float, such as pillows.
• Stop the washer and check the load. Make sure
the load does not crest above the top edge of the
drum.
• Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efficiency detergent is the only
detergent recommended. The normal amount
of detergent to use is 1/4 to 1/2 of the maximum
amount recommended by the detergent
manufacturer.
• Normal Operation
• Ensure that the drain hose is not kinked.
• Make sure that the drain hose is no more than 5
ft. away from the washer.
• HE detergents are formulated specifically for
High-Efficiency washers and contain suds-
reducing agents. Only use detergent with the
High-Efficiency (HE) logo.