Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient
Temperature Limits
Electrical Ratings
Problem
Refrigerator and
The refrigerator control is set to OFF
Freezer section are
not cooling.
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Cooling System runs
Refrigerator is replacing an older
too much.
model.
Refrigerator was recently plugged in
or power restored.
Door opened often or a large amount
of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot
location.
Condenser / back cover is clogged.
Potable Water
55°F - 110°F
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
Possible Causes
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
Controls section for instructions on how to disable
Demo Mode.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
Modern refrigerators require more operating time but
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open
The compressor will run longer under warm conditions.
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
42
Solutions
Setting the
Food Storage Guide