14. Can I use it on Apple products?
• Supports iPhone, iPad, Samsung, Sony, Huawei, Xiaomi and other smart-phone devices. Supports Bluetooth audio devices.
• As long as your device is with Bluetooth version above 4.0, you can use it with the earbuds.
15. What version of Bluetooth is in the earbuds? What is the maximum distance the earbuds will cover?
• The Bluetooth version is 5.0. The maximum distance is greater than or equal to 10 meters in case of no interference.
16. How to charge the earbuds? How many times does the charging case charge the earbuds? How
long does it take to charge the earbuds?
• Place the earbuds into the charging case and close the cover, it will start to charge the earbuds.
• The charging case can charge the earbuds 5 times when it is fully charged.
• It takes about one hour to fully charge the earbuds, depending on the actual situation.
17. Can I use the earbuds when charging?
• The earbuds must be put into the charging case when charging. So you can't use it during charge.
18. How to eliminate the noise effect?
• This is non-noise-cancelling earbuds that do not have a strong noise cancelling effect.
19. Does it support the fast charge function?
• These earbuds do not support fast charge function.
20. What are the environmental requirements for the product?
• Please use the product under normal environment where the temperature is between -10 °C and 40 °C.
21. How to disconnect the earbuds from a Bluetooth connected device?
• Put the earbuds into the charging case and close the cover. The earbuds will automatically shut down.
• Press and hold the touch panel for about 4 seconds (blue light) when turned on.
• Clear earbuds pairing records.
• Manually disconnect the earbuds on the Bluetooth connected device.
After reading this user manual, if you still have any questions, please contact our after-sales service
center and we will provide you with 24-hours service:
E-mail: support@cowinaudio.com
Phone: +1(929)359-6668 (Mon-Fri 9:00 a.m. to 17:30 p.m. PST) Recommend
Website: https://www.cowinaudio.com (Support live chat)
Facebook: https://www.facebook.com/cowinelectronics
Instagram: https://www.instagram.com/cowinaudio
Youtube: https://www.youtube.com/channel/UCQIHuG8eYKa8AFyzOa98RiA
Twitter: https://twitter.com/cowinaudio
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