Ice & Water
Problem
Infrequent use of the dispenser.
The delivery chute is clogged with
frost or ice fragments.
Ice is not
dispensing.
The dispenser display is locked.
Ice bin is empty.
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Water is
dispensing
slowly.
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is used.
Low house water supply pressure.
New installation or water line
recently connected.
Water is not
dispensing.
The dispenser panel is locked.
The dispenser is not set for water
dispensing.
Possible Cause
TROUBLESHOOTING
Solutions
Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them from
properly dispensing. Check the ice bin for ice cubes
clumping/sticking together. If they are, break up the ice
cubes to allow for proper operation.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff (arm/
sensor) is not obstructed. Once the ice supply in the
bin has been completely exhausted, it may take up
to 90 minutes before additional ice is available, and
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Approximately every six months.
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When the water dispenser output decreases.
When the ice cubes are smaller than normal.
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water pressure below the minimum amount and result
in icemaker issues. If the problem persists, it may be
necessary to contact a plumber.
The water pressure must be between 20 and 120 psi on
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may be necessary to contact a plumber.
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minutes) to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser can be set for ice or water. Make certain
that the control panel is set for the proper operation.
Press the Water button on the control panel to dispense
water.
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