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The PosiTector CMM IS Probe does not appear in the
PosiTector App or in the PosiTector Advanced Gage Body
after the battery is inserted
Check the battery in the probe and replace if required. Ensure
Bluetooth is enabled on the Smart device running the PosiTector
App or Bluetooth Smart within the PosiTector body.
RH value is slow to stabilize
If the probe is exposed to very low humidity for an extended time
period and then placed in a high humidity environment, the
displayed Relative Humidity (RH) may appear to respond slowly.
Allow the probe to stabilize at least 60 minutes for a change of
RH greater than 50%. When placed into the Calibration Check
Chamber, allow at least 24 hours for the relative humidity to
stabilize.
For issues related to the PosiTector CMM IS probes:
1. Install new batteries in the proper alignment as shown within
battery compartment.
2. Examine the sensor for debris or damage.
3. Re-attempt measurement.
For Issues related to the PosiTector Advanced Gage Body:
1. Perform a Hard Reset as follows:
A.
Power down the Gage and wait 5 seconds.
B.
Simultaneously press and hold the (+) and center
buttons until the Reset symbol appears.
This returns the Gage to a known, "out-of-the-box" condition.
All readings in memory will be erased.
WARNING:
2. Update your PosiTector gage body and re-attempt
measurements.
If these steps do not resolve the issue, visit our Service & Support
page for information on sending your Gage to us for a no charge
evaluation. See: http://www.defelsko.com/service
For issues related to the PosiTector App, please refer to the Help
File located at: www.defelsko.com/app-help
Troubleshooting
Returning for Service
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