Troubleshooting (cont.)
Symptoms
2.
Low flow.
Kohler Co.
Probable
Recommended Action
Causes
C. Water not
C. Verify that the water
turned on.
supply is turned on and
that pressure is at least 20
psi (137 kPa).
D. Incorrect
D. Verify that the faucet is
installation.
mounted as instructed in
the installation guide.
Ensure that the sensor eyes
are above the rim of the
sink. Refer to the
installation instructions.
E. The aerator
E. Remove and clean the
is plugged.
aerator. For
calcium/mineral deposits,
soak the plastic insert in a
50:50 mix of water and
vinegar. Soak only the
plastic insert.
F. Sensor eyes
F. Replace the sensor
are scratched.
assembly.
G. A flex
G. Check the flex hoses to
hose is
make certain they are not
kinked.
kinked. If a flex hose is
kinked, disconnect it,
straighten, and reconnect.
H. Hybrid
H. Wait 2 minutes after the
Energy Cell
HEC as the sensor cycles
(HEC) has
through the automatic
just been
sensing distance.
replaced.
I. HEC life
I. Replace the HEC.
expired.
J. Bleed hole
J. Clean or replace the
in diaphragm
diaphragm.
is plugged or
debris exists
on the seal.
K. Solenoid is
K. Order a new solenoid
not working.
service kit.
A. Filter is
A. Clean or replace the
plugged.
filter.
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