HELPFUL HINTS (Problems/Solutions) Continued
Because of the Quality we build into our product,
very few problems are actual DTV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
Problem
Check these Conditions
G
Cannot select or
Channel may be removed from
scan some
memory.
G
channels.
Check antenna connections.
G
No digital signal being broadcast.
G
Signals are weak.
G
V-Guide is set to block programming.
G
No Cable channels
Cable Channel Indicator C should
above number 13.
appear next to channel number.
G
Remote Control
Press TV key to operate the TV.
G
will not work TV or
Press VCR key to operate the VCR,
other equipment
CABLE key to operate Cable Box,
(VCR, Cable Box,
DVD key to operate DVD Player, and
Satellite Receiver,
SAT key to operate Satellite Receiver.
G
and DVD).
Check batteries; see if TV is
plugged in.
G
Check external equipment.
G
Cabinet makes
This is a normal condition during
popping sound.
warm-up and cool down of the plastic
cabinet parts.
CLEANING THE CABINET
The surface of the cabinet can be damaged if not properly maintained. Many common
household aerosol sprays, cleaning agents, solvents, and polishes will cause permanent
damage to the fine surface.
1. Unplug the power cord before cleaning the television.
2. . Clean the cabinet with a soft dry cloth.
NOTE: Never spray liquids on the screen because they can run down and drip onto
the chassis. This may cause component failure not covered under Warranty.
28
Need help?
Visit our Web site at
CARE AND CLEANING
www.sanyoctv.com
1-800-877-5032
or Call
below and try the solutions listed for your problem. If the
problem still persists, before returning your DTV, please
visit our website at www.sanyoctv.com or call us toll
free at 1.800.877.5032. We can Help!
Try these Solutions
G
Select CH. Scan Memory and manually
add channels or start CH. (channel)
search.
G
Turn Antenna or install signal booster.
G
Set V-Guide to ALLOW ALL or press
RESET key to clear all settings and
restart channel search.
G
Switch Antenna mode to Cable.
G
Replace batteries.
G
Aim remote control at front of TV and
external equipment.
G
Re-enter brand code.
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6, 12 ~ 14