If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
To reduce risk of personal injury - unplug cleaner before servicing.
probleM
possible Cause
Cleaner won't
1. Power pedal not pressed "on".
run
2. Power Cord not firmly plugged in.
3. No Voltage in wall plug.
4. Motor Thermal Protector has
tripped.
5. Needs Service.
Low suction:
1. Dirt Cup full or blocked.
Canister /
Power Nozzle
2. Dirt Cup not installed properly.
3. Blockage in Nozzle Connector,
Hose or Wands.
4. Filters dirty or clogged.
5. Suction Control Valve is open.
6. Needs Service.
Power Nozzle
1. Power pedal not pressed "on".
won't run
2. Handle is not released and in
stored upright position. Brushroll is
automatically shut off in the upright
storage position.
3. Needs Service.
Power Nozzle
1. Low cleaner suction.
won't pickup
2. Blockage in the Nozzle or Nozzle
Connector.
3. Brushroll not running.
4. Brushroll bristles worn.
5. Needs Service.
brushroll
1. Possible jam in brushroll.
reset has
been tripped
4. troubleshootinG
WARNING
!
!
possible solution
1. Press power pedal and turn cleaner
"on".
2. Plug Power Cord in firmly.
3. Replace Fuse or reset Circuit
Breaker in Home.
4. Switch off and unplug the vacuum
cleaner. Leave for 30 min. before
plugging in and switching the cleaner
back "ON".
5. See "Service" section in manual.
1. Empty Dirt Cup and/or remove
blockage.
2. Review Dirt Cup replacement
section in manual.
3. Remove blockage.
4. Clean or replace Filters.
5. Close Suction Control Valve on
Hand Grip.
6. See "Service" section in manual.
1. Press power pedal and turn cleaner
"on".
2. Step on Wand Release Pedal to
lower Handle and start Brushroll.
3. See "Service" section in manual.
1. See "Low suction" section above.
2. Remove blockage.
3. See "Power Nozzle won't run "
section above.
4. Replace Brushroll. See Brushroll
replacement section in manual.
5. See "Service" section in manual.
1. See "Vacuum Controls" section.
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