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6.0 Operational problems -
troubleshooting
Poor draught
Check the length of the chimney and that it complies with
national laws and regulations. (See also «2.0 Technical data» ).
Make sure that the minimum cross section on the chimney is
according to «2.0 Technical data» in the installation manual.
Make sure that there is not anything preventing the smoke
gasses from escaping: branches, trees, etc.
Upon suspicion of excessive/poor draught in the chimney, seek
professional help for measurement and adjustment.
The fire extinguishes after a while
•
Make sure that the firewood is sufficiently dry.
•
Find out whether there is negative pressure in the house,
close mechanical fans and open a window close to the
fireplace.
•
Check that the air vent is open.
•
Check that the flue outlet is not clogged by soot.
Unusual amount of soot accumulates on the
glass
Some soot will always stick to the glass, but the quantity
depends on:
•
Moisture in the fuel.
•
The local draught conditions.
•
Air vent opening.
Most of the soot will normally burn off when the air vent is
opened all the way and a fire is burning briskly in the fireplace.
7.0 Recycling
7.1 Recycling packaging
Your fireplace is delivered with the following packaging:
•
A wooden pallet that can be cut up and burned in the
fireplace.
•
Cardboard packaging that should be taken to a local
recycling facility.
•
Plastic bags that should be taken to a local recycling facility.
7.2 Recycling the fireplace
The fireplace is made of:
•
Metal that should be taken to a local recycling facility.
•
Glass that should be disposed of as hazardous waste. The
glass in the fireplace must not be placed in a regular source
segregation container.
•
Vermiculite burn plates that can be disposed of in regular
waste containers.
8.0 Guarantee terms
1.
Our guarantee covers:
Jøtul AS guarantees that the external cast-iron parts are free
from defects in materials or manufacturing at the time of
purchase. You may extend the guarantee on the external cast-
iron parts to 25 years from the date of delivery by registering
the product on jotul.com, and print out the extended guarantee
card within three months of purchase. We recommend that
the guarantee card be kept together with the receipt. Jøtul AS
also guarantees that steel plate parts are free from defects in
materials or manufacturing at the time of purchase for a period
of 5 years from the date of delivery.
The guarantee applies on the condition that the stove has been
installed by a qualified installer in accordance with applicable
laws and regulations and Jøtul's installation and operating
instructions. Repaired products and replacement items are
guaranteed within the original guarantee period.
2.
The guarantee does not cover:
2.1. Damage to consumables such as burn plates, fire grates,
flue baffles, gaskets and similar as these deteriorate over
time due to normal wear and tear.
2.2. Damage caused as a result of improper maintenance,
overheating, use of unsuitable fuel (e.g of unsuitable
fuel are, but not limited to driftwood, impregnated wood,
plank offcuts, chipboard ) or too moist / wet wood.
2.3. Installation of optional extras for the purpose of rectifying
local draught conditions, air supply or other circumstances
beyond Jøtul's control.
2.4. Cases involving alterations / modifications to the fireplace
without Jøtul's consent or the use of non-original parts.
2.5. Damage caused during storage at a distributor, transport
from a distributor or during installation.
2.6. Products sold by unauthorized sellers in areas where Jøtul
operates a selective distribution system.
2.7. Associated cost (e.g.but not limited to, transport,
manpower, travel) or indirect damages.
Pellets stoves, glass, stone, concrete, enamel and paint finish (e.g.
but not limited to chipping, cracking, bubbling or discolouration
and crazing) are applicable to the national legislation governing
the sale of consumer goods. This guarantee is valid for purchases
made within the territory of the European Economic Area. All
guarantee inquiries must be addressed to your local authorized
Jøtul dealer within a reasonable amount of time, which shall
not be later than 14 days from the date on which the fault or
defect first became apparent. See list of importers and dealers
on our web site www.jotul.com.
If Jøtul is unable to meet the obligations outlined in the above
guarantee terms, Jøtul will offer a replacement product with a
similar heating capacity free of charge.
Jøtul reserve the right to decline of any replacement of parts or
service in the event that the guarantee is not registrated online.
This guarantee does not affect any rights under applicable
national legislation governing the sale of consumer goods. The
national complaint right applies from the purchase date and
only in exchange for a receipt / serial number.
ENGLISH
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