9. Troubleshooting
In addition to the cleaning messages, the display also shows an appropriate message
in case of a technical fault. The remedy is shown together with the fault message on
the display.
NOTE!
If a technical fault has occurred, no more coffee can be
prepared until the fault has been remedied.
Display
Cause
The brewing unit is not in-
Please insert
serted correctly/The flap
US
Brewing unit
and close the
of the brewing unit is not
door.
closed.
The brewing unit is not
Brewing unit
working properly.
Blocked -
Please clean.
The brewing unit is not in-
check Brewing
serted or is not inserted
unit and in-
correctly.
sert.
There is not enough wa-
water suPPlY
ter in the brewing unit.
error.
A system error occurred.
internal er-
ror (con).
Please re-
start.
24
Remedy
Insert the brewing unit
('8.4 Cleaning the brewing unit'
on page 22).
Clean the brewing unit
('8.4 Cleaning the brewing unit'
on page 22).
Insert the brewing unit
('8.4 Cleaning the brewing unit'
on page 22).
Clean the water tank and espe-
cially its water discharge on the
floor. Fill the water tank complete-
ly with water. If the problem per-
sists, also clean the brewing unit
('8.4 Cleaning the brewing unit'
on page 22).
Switch the device off for several
seconds and then switch it on
again.
Display
Cause
A system error
internal
occurred.
error (con).
Please
restart.
The bean container is full. Fill the bean container with beans
grinder emPtY.
Please refill.
The grinder is blocked.
grinder
Blocked.
Please clean.
A system error
sYstem error.
occurred.
contact ser-
vice.
There is too much coffee
too much
in the brewing unit.
ground cof-
fee. change
grinding fine-
ness or quan-
titY.
There is too little coffee in
too little
the brewing unit.
ground cof-
fee. change
grinding fine-
ness or quan-
titY.
Remedy
Switch the device off for several
seconds and then switch it on
again.
('6.3 Preparing coffee specialties'
on page 10).
Call customer service.
Call customer service.
Set a coarser grind on the grinder
regulator ('7.1 Setting the grind-
ing fineness' on page 14) and clean
the brewing unit
('8.4 Cleaning the brewing unit'
on page 22). When you have added
ground coffee via the powder dos-
ing chamber, reduce the amount
of coffee powder which you are
putting in for a cup portion.
Set a finer grind on the grinder
regulator ('7.1 Setting the grind-
ing fineness' on page 14) and clean
the brewing unit ('8.4 Cleaning
the brewing unit' on page 22).
When you have added ground
coffee via the powder dosing
chamber, increase the amount of
coffee powder which you are put-
ting in for a cup portion.
Version 1 2011-04-18