Warranty and Service
Getting help
Before you request service:
1. Review the Troubleshooting section of this manual (pages 35-40).
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.
Warranty
SAMSUNG DISHWASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by USA : SAMSUNG
ELECTRONICS AMERICA, INC./CANADA: SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG)
and delivered new, in the original carton to the original consumer purchaser, is warranted
by SAMSUNG against manufacturing defects in materials or workmanship for the limited
warranty period, starting from the date of original purchase, of:
One (1) year parts and labor
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner
& Tub for leakage (Parts Only)
*Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder
Rail (Front Up, Front Low)
This limited warranty is valid only on products purchased and used in the United States/
Canada that have been installed, operated, and maintained according to the instructions
attached to or furnished with the product. To receive warranty service, the purchaser
must contact SAMSUNG at the address or phone number provided below for problem
determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented
upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center
to receive warranty service.
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