Lutron QS Keyswitch Guia De Instalacion página 12

Contact and Warranty Information
Internet: www.lutron.com
E-mail: product@lutron.com
WORLD HEADQUARTERS
Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA
18036-1299 USA
TEL +1.610.282.3800
FAX +1.610.282.1243
Technical Support 1.800.523.9466
Toll-Free 1.888.LUTRON1
Technical Support
USA, Canada, Caribbean:
1.800.523.9466
Mexico: +1.888.235.2910
Central/South America:
+1.610.282.6701
EUROPEAN HEADQUARTERS
United Kingdom
Lutron EA Ltd.
6 Sovereign Close, London,
E1W 3JF UK
TEL +44.(0)20.7702.0657
FAX +44.(0)20.7480.6899
Technical support
+44.(0)20.7680.4481
FREEPHONE 0800.282.107
ASIAN HEADQUARTERS
Singapore
Lutron GL Ltd.
15 Hoe Chiang Road,
#07-03 Tower Fifteen,
Singapore 089316
TEL +65.6220.4666
FAX +65.6220.4333
Asia Technical Hotlines
Northern China: 10.800.712.1536
Southern China: 10.800.120.1536
Hong Kong: 800.901.849
Japan: +81.3.5575.8411
Singapore: 800.120.4491
Taiwan: 00.801.137.737
Thailand: 001.800.120.665853
Other Areas: +65.6220.4666
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Lutron Electronics Co., Inc.
One Year Limited Warranty
For a period of one year from the date of purchase, and subject to
the exclusions and restrictions described below, Lutron warrants each
new unit to be free from manufacturing defects. Lutron will, at its option,
either repair the defective unit or issue a credit equal to the purchase
price of the defective unit to the Customer against the purchase price of
comparable replacement part purchased from Lutron. Replacements for
the unit provided by Lutron or, at its sole discretion, an approved vendor
may be new, used, repaired, reconditioned, and/or made by a different
manufacturer.
If the unit is commissioned by Lutron or a Lutron approved third party
as part of a Lutron commissioned lighting control system, the term of this
warranty will be extended, and any credits against the cost of replacement
parts will be prorated, in accordance with the warranty issued with the
commissioned system, except that the term of the unit's warranty term
will be measured from the date of its commissioning.
EXCLUSIONS AND RESTRICTIONS
This Warranty does not cover, and Lutron and its suppliers are not
responsible for:
1. D amage, malfunction or inoperability diagnosed by Lutron or a
Lutron approved third party as caused by normal wear and tear,
abuse, misuse, incorrect installation, neglect, accident, interference
or environmental factors, such as (a) use of incorrect line voltages,
fuses or circuit breakers; (b) failure to install, maintain and operate the
unit pursuant to the operating instructions provided by Lutron and the
applicable provisions of the National Electrical Code and of the Safety
Standards of Underwriter's Laboratories; (c) use of incompatible devices
or accessories; (d) improper or insufficient ventilation; (e) unauthorized
repairs or adjustments; (f) vandalism; or (g) an act of God, such as fire,
lightning, flooding, tornado, earthquake, hurricane or other problems
beyond Lutron's control.
2. O n-site labor costs to diagnose issues with, and to remove, repair,
replace, adjust, reinstall and/or reprogram the unit or any of its compo-
nents.
3. E quipment and parts external to the unit, including those sold or sup-
plied by Lutron (which may be covered by a separate warranty).
4. T he cost of repairing or replacing other property that is damaged when
the unit does not work properly, even if the damage was caused by the
unit.
EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, THERE ARE
NO EXPRESS OR IMPLIED WARRANTIES OF ANY TYPE, INCLUDING
ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
OR MERCHANTABILITY. LUTRON DOES NOT WARRANT THAT THE
UNIT WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS
ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION,
REPRESENTATION OR WARRANTY CONCERNING THE UNIT. UNLESS
AN AFFIRMATION, REPRESENTATION OR WARRANTY MADE BY
AN AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY
INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED
BY LUTRON, IT DOES NOT FORM A PART OF THE BASIS OF ANY
BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY
WAY BE ENFORCEABLE BY CUSTOMER.
IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE
FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR SPECIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF PROFITS, CONFIDENTIAL OR OTHER INFORMATION, OR
PRIVACY; BUSINESS INTERRUPTION; PERSONAL INJURY; FAILURE TO
MEET ANY DUTY, INCLUDING OF GOOD FAITH OR OF REASONABLE
CARE; NEGLIGENCE, OR ANY OTHER PECUNIARY OR OTHER
LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK UNDERTAKEN
WITHOUT LUTRON'S WRITTEN CONSENT ARISING OUT OF OR IN
ANY WAY RELATED TO THE INSTALLATION, DEINSTALLATION, USE
OF OR INABILITY TO USE THE UNIT OR OTHERWISE UNDER OR IN
CONNECTION WITH ANY PROVISION OF THIS WARRANTY, OR ANY
AGREEMENT INCORPORATING THIS WARRANTY, EVEN IN THE EVENT
OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON OR
ANY SUPPLIER, AND EVEN IF LUTRON OR ANY OTHER PARTY WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR
FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
ALL DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE
ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER
THIS WARRANTY ON ANY CLAIM FOR DAMAGES ARISING OUT OF OR
IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION,
DELIVERY, USE, REPAIR, OR REPLACEMENT OF THE UNIT, OR ANY
AGREEMENT INCORPORATING THIS WARRANTY, AND CUSTOMER'S
SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE
AMOUNT PAID TO LUTRON BY CUSTOMER FOR THE UNIT. THE
FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL
APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW,
EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
TO MAKE A WARRANTY CLAIM
To make a warranty claim, promptly notify Lutron within the warranty
period described above by calling the Lutron Technical Support Center
at (800) 523-9466. Lutron, in its sole discretion, will determine what
action, if any, is required under this warranty. To better enable Lutron to
address a warranty claim, have the unit's serial and model numbers avail-
able when making the call. If Lutron, in its sole discretion, determines
that an on-site visit or other remedial action is necessary, Lutron may
send a Lutron Services Co. representative or coordinate the dispatch of
a representative from a Lutron approved vendor to Customer's site, and/
or coordinate a warranty service call between Customer and a Lutron
approved vendor.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Some
states do not allow limitations on how long an implied war-
ranty lasts, so the above limitation may not apply to you. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you.
National Electrical Code (NEC®) is a registered trademark of the
National Fire Protection Association, Inc., Quincy, Massachusetts.
Lutron, the sunburst logo, GRAFIK Eye, Quantum, Sivoia, and
seeTouch are reg is tered trademarks, and Energi Savr Node is a
trademark of Lutron Electron ics Co., Inc.
© 2010 Lutron Electronics Co., Inc.
Lutron Electronics Co., Inc.
Made and printed in U.S.A.
P/N 040-363 Rev. B 09.09.10