Tips and Troubleshooting
SYMPTOM
WEB CAMERA
The video quality is
poor.
The video is too
slow.
WEB CAMERA/IMAGES/VIDEO CLIPS
Web camera
video/image/video
clip has poor
quality.
Cannot take a web
camera video/
image/video clip.
POSSIBLE
CAUSE
The video quality
setting needs to be
changed.
Poor lighting.
Lens is dirty.
Subject is too close.
Battery is dead or
weak.
47
POSSIBLE
SOLUTION
Go to Tools-Options-
Video. In the Video
Quality section, move the
arrow towards "Better
quality" or "Faster
video" for better results.
Take web camera/image/
video clip in better
lighting.
Clean lens with a soft
cloth. See the Camera
maintenance section.
Stand at least 3.9ft
(1.2m) away from the
subject.
Replace battery.