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Troubleshooting (cont.)
Symptoms
Probable Causes
9.
Steam menu
A. Cables between the
disappears
after requesting
steam.
10. Display does
A. Inadequate power
not show
steam function.
B. The adaptor is
11. Water from
A. Normal operation.
steam head.
Kohler Co.
Recommended Action
A1. Reinstall the black
generator(s) and
and/or silver cable(s)
adapter are
between the steam
installed
generator(s) and
incorrectly.
adapter per the
instructions in the
installation guide.
A2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. Provide proper
is supplied to the
power to the
generator (green
generator. Use the
status light on
provided test kit, if
generator is off).
necessary, to ensure
the generator is
working properly.
A2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
B1. Use the provided test
damaged (green
kit and instructions
status light on
to identify the source
generator is on).
of the problem.
B2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. A small amount of
water discharged
from the steam head
just before, during,
and just after steam
use is normal.
A2. Water discharge from
the steam head
during the Power
Clean cycle is
normal.
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1235393-2-A
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