Troubleshooting
PROBLEM
Brew basket overflows or
coffee brews slowly.
Coffee tastes bad.
Coffee not brewing or unit
will not turn on.
Iced coffee drinks too
weak.
10
840225601 ENv05.indd 10
PROBABLE CAUSE/SOLUTION
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use slightly less grounds when brewing
decafeinated, flavored, or finely ground coffee. Or use medium ground coffee.
• Coffeemaker needs cleaning.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will remain pressed against the sides of the
basket.
• Poor-quality paper filter.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Coffeemaker will not turn on while blender is in use.
• Too much ice.
• Use double- or triple-strength coffee.
4/21/14 3:27 PM