Troubleshooting Table - Worx WG384 Manual Del Usuario

TROUBLESHOOTING TABLE

The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove plug from power source before investigating fault.
Symptom
Chainsaw fails to
operate
Chainsaw
operates
intermittently
Dry chain
Kickback Brake/Run
Down Brake
Chain/chain bar
over-heats
Chainsaw rips,
vibrates, does not
saw properly
FOR BATTERY TOOLS
The ambient temperature range for the use and storage of tool and battery is 0
113°F).
The recommended ambient temperature range for the charging system during charging is 0
40 C (32°F - 104°F).
o
Cordless Chainsaw
Possible Cause
Low battery charge.
Chain brake not in the proper
position.
Over heating
Applying too much pressure while
cutting.
Loose connection.
Internal wiring defective.
On/off switch defective.
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Brake does not stop chain
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the wrong
direction
Remedy
Charge both the battery packs.
Check to see if the chain brake is in position
. Refer to CHAIN BRAKE for details.
Place the machine in a cool, ventilated place
to cool it down
Applying relatively less pressure while
cutting
Contact service agent 1-866-354-WORX
(9679).
Refill oil
Clean cap
Clean oil passage outlet
Contact service agent
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
C-45 C (32°F -
o o
C-
o
EN
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