Warranty Conditions - Rolando MC101 Manual De Instrucciones

BENESSERE ESPRESSO MC101
USER MANUAL

Warranty conditions

Dear customer,
we congratulate you on the purchase, certain that the product you have chosen will
ensure the maximum satisfaction for you . We summarize below, for your conven-
ience, the conditions for valid warranty on the product you purchased .
- The warranty is valid from the date of receipt (receipt or purchase invoice) for the
period provided under applicable law (Legislative Decree 2/02/02 No . 24 imple-
menting Directive 1099/44/CE) or equal to 24 months in case of purchase with
receipt, or 12 months in case of purchase with the purchase invoice .
- In case of lack of valid tax document (receipt or purchase invoice) warranty claim
can not be exercised . Remember that in the tax document MUST be specified the
items purchased, in addition to the amount .
- The right to use the customer care must be exercised at the dealer where the prod-
uct was purchased .
- The seller is responsible for the lack of conformity becomes apparent within a pe-
riod of 24 months from delivery of the product, provided the lack of conformity is
reported within two months from the moment it occurred . The consumer need to
prove at the time of delivery that he purchased the product from the seller, the date
of purchase, the presence of lack of conformity .
- You should keep the packaging and the accessories contained in it intact, because
in case of sending to the lab you should use the original package with all the ac-
cessories .
- Warranty repairs do not extend the warranty period, nor do they begin a new war-
ranty period .
- Claims outside these conditions, as regards claims for damages outside of the prod-
uct, can not be taken into account .
- We do not accept claims of warranty: in case of misuse or poor maintenance; if
the product was installed improperly, or if it was plugged into an AC outlet with the
wrong voltage; if the repairs were made by unauthorized people; if the product was
not delivered in a package properly, causing damage during transport .
- We do not accept claims of warranty when: the serial number was removed, the
product was damaged during transport .
- The warranty is valid only for the first purchaser and can not be transferred to any-
one else .
- This product was made only for household use .
- The warranty is cancelled if the machine has been used with brands and models
different from the capsules Rolando Il Benessere Espresso .
We confirm our availability for any requirement, please contact us via e-mail
at customercare@ctcshop.it or call the phone number 0498945142. If you need
any information you can refer to the website: www.ctctech.it
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