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WARRANTY
TWO YEAR NON-TRANSFERABLE LIMITED WARRANTY
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable
to this Product and its terms can be found at www.sportdog.com and/or are available by contacting your local
Customer Care Centre.
Europe - Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square Dundalk, Co. Louth, A91
YR9X Ireland
Canada - Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective
January 1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter
referred to as "Radio Systems") warrants to the original retail purchaser, and not any other purchaser or
subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects
in material or workmanship for a period of two (2) years from the purchase date. An "original retail consumer
purchaser" is a person or entity who originally purchases the Product, or a gift recipient of a new Product that is
unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers
labour and parts for the first two years of ownership; after the first two years, a service or upgrade charge will
apply relative to replacement of the Product with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer
purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is
installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect,
alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an
unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues.
Pease note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any
other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty
Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
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