Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of
the cases listed below.
PROBLEM
The coffee machine is not working.
The coffee machine is not heating up.
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does not
dispense coffee.
The automatic level control devices
remain in operation.
17. Defects - Malfunctions
CAUSE
No electricity supply.
Wrong position of the switch (1a).
10).
Underpan gasket dirty with coffee.
Coffee ground too coarse.
Coffee too old.
outlet hole dirty.
Discharge well clogged up.
Discharge pan hole blocked.
Water supply or water softener tap
closed. No water in system.
Same causes as above.
14 EN
SOLUTION
Check the electricity supply.
Check the position of the ON/OFF
switch (1).
Press the switch (1a).
Clean using the special brush
provided.
Use new coffee.
10)
Clean.
Use a coarser grind.
Clean.
Clean.
Open.
Wait until water is available or call a
plumber.
Same solution as above.