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11. Troubleshooting Procedures
Install the Jets
NOTE: The jet O ring must be correctly positioned, must be lubricated, and must be in good condition to permit
easy rotation and proper operation of the jet.
- Install the O ring onto the first shoulder of the jet. Lubricate the O ring with silicone lubricant to prevent noisy
operation of the jet.
- Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into position. Do not
force the jet.
NOTE: When installed correctly, the jet should turn smoothly both clockwise and counterclockwise.
Troubleshooting Table
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.
Symptoms
1. Whirlpool does not
p
start/stop
start/stop.
2. Motor starts, all jets
are not functioning.
g
3. Whirlpool stops
p
p
automatically before
automatically before
18 minutes.
18 minutes.
4. Whirlpool does not
automatically stop
automatically stop
after 22 minutes.
5. Pump does not
prime.
6. Noisy operation.
y p
A
1011588-2-
Housing
Slide the O-ring onto the
first shoulder of the jet
Inspect and
lubricate the
O-ring
Probable Causes
A. No power to motor.
B. Air actuator does not work.
C. Motor/pump does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. GFCI trips.
B. Suction blocked.
C. Jets are blocked.
D. Motor overheated and protection device
activated.
A. Timer mechanism does not work.
B. Wiring error.
A. Pump shimmed too high.
A. Pump banding straps have not been cut.
B. Dislodged jet O ring.
Insert the jet into the
housing, and lightly
push and rotate until it
snaps in position
Recommended Action
A. Set/Reset GFCI breaker; check wiring.
B. Replace air actuator.
C. Rebuild or replace motor/pump.
A. Rotate jet trim ring counterclockwise to
open.
B. Reinstall jet; check for O ring damage.
C. Remove blockage.
A. Identify source of fault, and correct.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at motor vents. Remove
blockage and allow motor to cool.
Check for suction blockage. Remove
blockage and allow motor to cool.
Check for jet blockage. Remove blockage
and allow motor to cool.
A. Replace timer board.
B. Refer to dealer.
A. Lower pump support bracket.
A. Cut pump banding straps with tin snips.
B. Remove jet, replace and lubricate O ring,
and reinstall jet.
10
Kohler Co.
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