Care and Cleaning (cont.)
• Wipe surfaces clean and rinse completely with water immediately after cleaner application. Rinse
and dry any overspray that lands on nearby surfaces.
• Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537 and press 1 for Kohler Products and then 3 for Literature.
Limited Three-Year Warranty
KOHLER Steam Generator
THREE-YEAR LIMITED WARRANTY
KOHLER steam generator units manufactured after September 15, 2001, are warranted to the original
consumer purchaser to be free of manufacturing defects in material and workmanship during normal
residential usage for three (3) years from the date of installation. This warranty applies only to KOHLER
steam generator units installed in the United States of America, Canada or Mexico (North America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair or replace the unit, or
make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty.
Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler
Co. is not responsible for labor charges, removal charges, installation, or other consequential costs. In no
event shall the liability of Kohler Co. exceed the purchase price of the unit.
If this unit is used commercially or installed outside of North America, Kohler Co. warrants the unit to be
free from defects in material and workmanship for one (1) year from the date of installation with all other
terms of this warranty applying except duration.
To obtain warranty service contact Kohler Co., either through your Dealer, Plumbing Contractor, Home
Center or E-tailer or by writing: Kohler Co., Attn: Customer Service Department, 444 Highland Drive, Kohler,
WI 53044, USA, or by calling 1-800-585-STEAM from within the USA, 1-800-964-5590 from within Canada
and 001-877-680-1310 from within Mexico.
The foregoing warranties are in lieu of all other warranties, expressed or implied, including but not
limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co.
and/or seller disclaim all liability for special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitations of special, incidental or consequential damages, so these limitations and exclusions may not apply
to you. This warranty gives you specific legal rights. You may also have other rights, which vary, from
state/providence to state/providence.
This is Kohler Co.'s exclusive written warranty.
Troubleshooting Procedures
This troubleshooting guide is for general aid only. For service and installation issues and concerns, call
1-800-585–STEAM (7832).
Symptoms
"Err 1" appears on the
1.
control pad.
"Err 2" appears on the
2.
control pad.
"Err 3" appears on the
3.
control pad.
"Err 4" appears on the
4.
control pad.
5. "Err 5" appears on the
control pad.
1008019-5-D
Probable Causes
A. The power button is stuck.
A. "Up button" is stuck.
A. "Down button" is stuck.
A. "Time" button is stuck.
A. Maximum heat has been
exceeded. The generator is not
getting enough water.
Recommended Action
A. Reset the power at the breaker.
A. Reset the power at the breaker.
A. Reset the power at the breaker.
A. Reset the power at the breaker.
A. Check the water supply for proper
flow.
4
Kohler Co.