Troubleshooting - sunjoe SJG4100LP Manual Del Operador

Troubleshooting

PROBLEM
Engine will not start.
Engine is hard to start.
Engine lacks power.
Electric start feature not
working.
AC receptacle does not work.
Smell of propane gas.
Gas leak detected from
cylinder, regulator, or other
connection.
Humming noise from
regulator.
NOTE: If problem persists after trying the above solutions, please call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
POSSIBLE CAUSES
• Lubricant level is low.
• Spark plug faulty, fouled, or
improperly gapped.
• Propane cylinder is empty.
• Choke lever is in RUN position.
• Engine is cold.
• Weak spark at spark plug.
• Air filter element clogged.
• Too much load.
• Spark arrestor clogged.
• Engine switch is in OFF position.
• Battery is not charged.
• Circuit breaker is tripped.
• Item plugged in is defective.
• Propane cylinder valve is open.
• Hose or valve leaking.
• Improper installation and loose
connections.
• Mechanical failure due to rusting or
mishandling.
• Cylinder valve turned on too quickly.
• Engine is equipped with Low Oil Shutoff. If
engine lubricant level is low, it must be filled
before unit will start. Check engine lubricant
level and fill, if necessary.
• Replace spark plug.
• Replace or refill propane cylinder.
• Move choke lever to START position.
• Move the generator to somewhere warm to
start and then move to desired place.
• Replace spark plug or contact a qualified
service center.
• Check air filter element. Clean or replace as
needed.
• Reduce load.
• Clean the spark arrestor.
• Turn engine switch ON.
• Charge the battery.
• Reset the AC circuit breaker.
• Try a different item.
• Turn off cylinder valve immediately and tighten
connections.
• Turn off cylinder valve immediately and check
for damaged hose or valve.
• Tighten fittings.
• Replace or refill propane cylinder.
• Turn off generator and close cylinder valve.
Turn valve on slowly.
+ Sun Joe
®
22
SOLUTIONS
customer service center at
®