The warranty card can be found at:
www.mutsy.com/usen/service/warranty
Please complete this card in full and correctly and return by e-mail. You
are also asked to enter the serial number on the card. You will find this
number on a white sticker on the product, usually underneath.
The warranty does not cover:
· fading or changing of colors
· water damage to the lining
· defects as a result of using Mutsy counterfeited products
· a claim without the proof of purchase
· unjust or improper use
· wear from normal daily use of the product
· damage from bad maintenance, neglect or an accident
· damage after alteration by the customer, unauthorized by Mutsy
· damage reported after more than 2 months after occurrence
The guarantee provided by Mutsy does not cover any shrinkage or defects
of the fabric parts that may develop as a result of cleaning the fabric parts.
Safety is extremely important to Mutsy. That is why we also meet the very
highest safety standards:
· Europe: EN 1888
· UK: BS EN 1888
· Canada: SOR/ 85 -379
· USA: ASTM F833
Should you have any questions or comments, please contact us at
https://mutsy.com/usen/contact
Maintenance and points for attention
The frame
· Regularly check the locking mechanism of the frame. After cleaning
you can spray some Teflon spray on it and rub it with a soft cloth. This
also applies to other moving parts.
The wheels
· To let the wheels run more smoothly the wheel axles must regularly be
cleaned and lubricated with acid-free vaseline. The wheels can never
be lubricated with oil.
The fabrics
· Removable fabric parts can be hand-washed with a delicate detergent
EN
5