Publicidad
Idiomas disponibles
Idiomas disponibles
Warranty
Our 24 months warranty reflects our confidence in the
high quality of our design, engineering, production and
product performance. We confirm that this product
was manufactured in accordance with the current
European safety requirements and quality standards
which are applicable to this product, and that this
product is free from defects on materials and
workmanship at the time of purchase. Under the
conditions mentioned herein, this warranty may be
invoked by consumers in the countries where this
product has been sold by a subsidiary of the Dorel
Group or by an authorized dealer or retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used in
normal conditions and in accordance with our user
manual for a period of 24 months from the date of the
original retail purchase by the first end-user customer.
To request repairs or spare parts under our warranty
for defects in materials and workmanship you must
present your proof of purchase, made within the 24
months preceding the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused by
accidents, abusive use, negligence, fire, liquid contact
or other external cause, damage which is the
consequence of failing to comply with the user manual,
damage caused by use with another product, damage
caused by service by anyone who is not authorized by
us, or if the product is stolen or if any label or
identification number has been removed from the
product or has been changed. Examples of normal
wear and tear include wheels and fabric worn down by
regular use and the natural breakdown of colors and
materials due to normal aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer recognized
by us. Our 24 months warranty is recognized by them
You must present your proof of purchase, made within
the 24 months preceding the service request. It is
easiest if you get your service request pre-approved by
us. If you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or that
you ship the product to us in accordance with our
instructions. We will pay for shipment and for return
freight if all instructions are followed. Damage and/or
defects neither covered by our warranty nor by the
legal rights of the consumer and/or damage and/or
defects with respect to products that are not covered
by our warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country to
country. The rights of the consumer under applicable
national legislation are not affected by this warranty.
EN
.
(1)
17
Publicidad
