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Operating noises
Normal noises
Humming
Refrigerating unit is running. The fan in the circulating
air system is running.
Bubbling, whirring or gurgling noises
Refrigerant is flowing through the tubing or water is
flowing into the ice maker.
Clicking
Motor is switching on or off. The solenoid valve at the
water connection is opening or closing.
Rumbling
Ready ice cubes from the ice maker are falling into the
ice cube container.
Rectifying minor faults yourself
Before calling Customer Support:
Check whether you can rectify the fault yourself by using the notes below.
Appliance
Problem
Appliance is not cooling/
freezing.
The lighting is not working.
The display does not light up.
The refrigeration unit switches
on with increasing frequency
and for longer periods.
The fridge compartment/
freezer compartment is too
cold.
The (LED) lighting does not
work.
Unpleasant smells are
noticeable.
Warning beeper sounds or
temperature indicator flashes.
It is too warm in the fridge or
freezer compartment. Food is
at risk.
Fresh food compartment (if
existing) does not cool.
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Possible cause
Power cut.
Circuit-breaker is switched off.
Power plug not properly plugged in.
The appliance door is being opened
frequently.
The ventilation openings are covered. Remove any obstructions.
Placing large quantities of food in the
appliance.
The temperature setting is too low.
The LED lighting is faulty.
Light switch is sticking.
The appliance door was opened for
too long.
The lighting switches off after
approx. 10 minutes.
Strongly smelling food not packed in
air-tight containers.
Appliance door is open.
Too much food was stored at once.
Disconnect the appliance from the
mains (power failure or power plug
pulled).
Solving simple noise problems
The appliance is not level
Align the appliance using a level. Use the height-
adjustable feet or place something under the feet.
The appliance is touching adjacent units or
appliances
Move the appliance away from adjacent units or
appliances.
Loose or sticking drawers, baskets or storage areas
Check the removable parts and, if required, reinsert
them.
Receptacles are touching each other
Move bottles or receptacles slightly away from each
other.
Remedy
Check whether there is power to the
appliance.
Check circuit-breaker.
Check whether power plug is properly
plugged in.
Do not open the appliance door
unnecessarily.
Switch on fast cooling/fast freezing function.
Set a higher temperature.
See section "Lighting (LED)".
Check whether you can move the light
switch.
After closing and opening the appliance
door, the lighting is switched on again.
Clean the appliance. Pack strongly smelling
food in air-tight containers (see
section "Smells").
See section "Alarm functions".
Reset the desired temperature.