PROZIS GLOW Manual Del Usuario página 13

8. Malfunction or damage due to reasons that cannot be ascribed to the production or
design of the product.
9. Use of the product in the context of a business, occupation or commerce.
10. Malfunction due to use that does not comply with the technical or security norms in
force, or with user manual instructions.
The services provided by Prozis in order to repair or fix any fault or malfunction resulting
from the verification of any of the aforementioned excluded situations will be subject to
payment of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the product during transportation
to Prozis. This warranty will be void if the returned product arrives with labels or stickers
that have been removed, damaged, tampered with or modified in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the com-
munication channels provided on the Prozis website, and follow the provided instructions
and recommendations.
Send back the product inside its original packaging, including all accessories and docu-
mentation, to the following address:
PROZIS,
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga - Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service com-
munication channel at www.prozis.com/support.
EN
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