Limited Warranty; End User License Agreement; Software Product License - Johnson Controls Tyco PowerSeries Neo Manual De Instrucciones

Limited Warranty

Digital Security Controls warrants the original purchaser that for a
period of twelve months from the date of purchase, the product shall be
free of defects in materials and workmanship under normal use. Dur-
ing the warranty period, Digital Security Controls shall, at its option,
repair or replace any defective product upon return of the product to
its factory, at no charge for labour and materials. Any replacement
and/or repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original pur-
chaser must promptly notify Digital Security Controls in writing that
there is defect in material or workmanship, such written notice to be
received in all events prior to expiration of the warranty period. There
is absolutely no warranty on software and all software products are
sold as a user license under the terms of the software license agree-
ment included with the product. The Customer assumes all respons-
ibility for the proper selection, installation, operation and maintenance
of any products purchased from DSC. Custom products are only war-
ranted to the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any cus-
tomer within Canada and the United States, with the exception that
Digital Security Controls shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in ques-
tion to the point of purchase. All authorized distributors and dealers
have a warranty program. Anyone returning goods to Digital Security
Controls must first obtain an authorization number. Digital Security Con-
trols will not accept any shipment whatsoever for which prior author-
ization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating
to normal use. It does not cover:
damage incurred in shipping or handling;
l
damage caused by disaster such as fire, flood, wind, earthquake
l
or lightning;
damage due to causes beyond the control of Digital Security
l
Controls such as excessive voltage, mechanical shock or water
damage;
damage caused by unauthorized attachment, alterations,
l
modifications or foreign objects;
damage caused by peripherals (unless such peripherals were
l
supplied by Digital Security Controls);
defects caused by failure to provide a suitable installation
l
environment for the products;
damage caused by use of the products for purposes other than
l
those for which it was designed;
damage from improper maintenance;
l
damage arising out of any other abuse, mishandling or improper
l
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items
shall not be covered by Warranty: (i) freight cost to the repair centre;
(ii) products which are not identified with DSC's product label and lot
number or serial number; (iii) products disassembled or repaired in
such a manner as to adversely affect performance or prevent adequate
inspection or testing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be credited or replaced
at DSC's option. Products not covered by this warranty, or otherwise out
of warranty due to age, misuse, or damage shall be evaluated, and a
repair estimate shall be provided. No repair work will be performed
until a valid purchase order is received from the Customer and a
Return Merchandise Authorisation number (RMA) is issued by DSC's
Customer Service.
Digital Security Controls's liability for failure to repair the product
under this warranty after a reasonable number of attempts will be lim-
ited to a replacement of the product, as the exclusive remedy for
breach of warranty. Under no circumstances shall Digital Security Con-
trols be liable for any special, incidental, or consequential damages
based upon breach of warranty, breach of contract, negligence, strict
liability, or any other legal theory. Such damages include, but are not
limited to, loss of profits, loss of the product or any associated equip-
ment, cost of capital, cost of substitute or replacement equipment, facil-
ities or services, down time, purchaser's time, the claims of third
parties, including customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of consequential
damages. If the laws of such a jurisdiction apply to any claim by or
against DSC, the limitations and disclaimers contained here shall be to
the greatest extent permitted by law. Some states do not allow the exclu-
sion or limitation of incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (includ-
ing all implied warranties of merchantability or fitness for a par-
ticular purpose) And of all other obligations or liabilities on the part
of Digital Security Controls Digital Security Controls neither
assumes responsibility for, nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning this
product.
This disclaimer of warranties and limited warranty are governed by
the laws of the province of Ontario, Canada.
Digital Security Controls recommends that the entire system be com-
pletely tested on a regular basis. However, despite frequent testing, and
due to, but not limited to, criminal tampering or electrical disruption, it
is possible for this product to fail to perform as expected.
Installer's Lockout
Any products returned to DSC which have the Installer's Lockout
option enabled and exhibit no other problems will be subject to a ser-
vice charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-war-
ranty products which are returned to its factory according to the fol-
lowing conditions. Anyone returning goods to Digital Security Controls
must first obtain an authorization number. Digital Security Controls will
not accept any shipment whatsoever for which prior authorization has
not been obtained.
Products which Digital Security Controls determines to be repairable
will be repaired and returned. A set fee which Digital Security Controls
has predetermined and which may be revised from time to time, will be
charged for each unit repaired.
Products which Digital Security Controls determines not to be repair-
able will be replaced by the nearest equivalent product available at that
time. The current market price of the replacement product will be
charged for each replacement unit.

End User License Agreement

IMPORTANT - READ CAREFULLY: DSC Software purchased with
or without Products and Components is copyrighted and is purchased
under the following license terms:
This End-User License Agreement ("EULA") is a legal agreement
between You (the company, individual or entity who acquired the Soft-
ware and any related Hardware) and Digital Security Controls, a divi-
sion of Tyco Safety Products Canada Ltd. ("DSC"), the manufacturer
of the integrated security systems and the developer of the software
and any related products or components ("HARDWARE") which You
acquired.
If the DSC software product ("SOFTWARE PRODUCT" or
"SOFTWARE") is intended to be accompanied by HARDWARE, and
is NOT accompanied by new HARDWARE, You may not use, copy or
install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT
includes computer software, and may include associated media, printed
materials, and "online" or electronic documentation.
Any software provided along with the SOFTWARE PRODUCT that is
associated with a separate end-user license agreement is licensed to
You under the terms of that license agreement.
By installing, copying, downloading, storing, accessing or otherwise
using the SOFTWARE PRODUCT, You agree unconditionally to be
bound by the terms of this EULA, even if this EULA is deemed to be a
modification of any previous arrangement or contract. If You do not
agree to the terms of this EULA, DSC is unwilling to license the
SOFTWARE PRODUCT to You, and You have no right to use it.

SOFTWARE PRODUCT LICENSE

The SOFTWARE PRODUCT is protected by copyright laws and inter-
national copyright treaties, as well as other intellectual property laws
and treaties. The SOFTWARE PRODUCT is licensed, not sold.
GRANT OF LICENSE This EULA grants You the following rights:
Software Installation and Use - For each license You acquire, You
may have only one copy of the SOFTWARE PRODUCT installed.
Storage/Network Use - The SOFTWARE PRODUCT may not be
installed, accessed, displayed, run, shared or used concurrently on or
- 22 -