CLEANING AND CARE | ADDITIONAL INFORMATION
Additional Notes
Shade Adjustment and Alignment
Your shade has been carefully inspected and adjusted by the factory, but minor
adjustments may be necessary once it has been installed. The yarns in your shade
are flexible enough to permit minor adjustment horizontally and vertically for proper
alignment on your window. If the bottom of your shade becomes uneven, pull either
side to stretch the yarn and align the shade.
If your shade doesn't lie flat against the wall or window, roll the shade tightly from the
bottom and twist roll clockwise on one side and counterclockwise on the other. This
will align the yarns and slats.
Should a strand of yarn slip off the edge of the shade, remove the strand from top to
bottom; doing so will in no way affect the strength of the shade.
Color Variation
Levolor Natural Shades are created using natural products. By nature, no two
strands of grass, bamboo or reeds are exactly the same, making every shade truly
unique. Slight color, grain and texture variations should be expected and cherished
for their unique beauty. Although we maintain strict standards to control these
variations, we cannot guarantee exact color match from dye lot to dye lot. The side
of the natural shade that faces outdoors will change color in relation to the amount of
sun exposure.
Stretching and Shrinking
Natural shades will be affected by temperature and humidity. Shipping and handling
may cause a slight change in shade lengths.
WARRANTY
For complete warranty information visit LEVOLOR.com or call Customer Service
at 1-800-LEVOLOR or 1-800-538-6567.
CONTACTING US
To contact LEVOLOR Customer Service regarding any questions or concerns
you may have about your new shades, you may reach us at 1-800-LEVOLOR
(8:30 am – 6:30 pm EST)
www.LEVOLOR.com
ADDITIONAL PARTS AND SERVICES
Additional or replacement parts can be ordered, or shades can be repaired or
restrung through our repair center. Please contact LEVOLOR customer service
through www.LEVOLOR.com for a return authorization number.
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Cordless Lift Control