Meter Check Disk
"Sanitizer" appears on
test screen instead of
"Source"
!
On Test Results and
Test History screens
Range Error
Output Error
Consistently unexpected
high results for metals
Alkalinity result of 0 ppm
Unexpected results
Disk type is not an option
in Disk Series
High pH results
Disk not spinning
Test result value on the
display is red
Unexpected low Chlorine
results
Trouble connecting to
Bluetooth device
Meter Check Disk in chamber
instead of reagent disk
Wrong Market Type was chosen
Problem with default blank due
to under filled disk or air bubble.
Test results are questionable.
Raw data out of range
Decreased light intensity.
Possibly dirty lens
Metals may actually be present
Usually due to an underfilled disk.
Dirty disk cover
Software or meter firmware is
out of date.
Water sample temperature above
100 °F (38 °C) interferes with pH
reagent
Lid open, meter not powered on,
low battery, disk or disk cover
pressed down too tightly on hub
Fast electrical transients may
disrupt operation of the Spin
Touch
meter
™
Results are out of range of
reagent system
High chlorine concentrations
will bleach chlorine, and other
reagents
Bluetooth not enabled
Too many Bluetooth devices near
the meter
Printer power is ON and Fast
Printer Connection is ON
15
Select "Continue" to go to Test
Results screen. Select "Abort" to
go to Testing screen and run test
with reagent disk.
Go to Settings. Change Market
Type to Drinking Water
Fill disk correctly (see FILLING).
On Test Results screen tap ! for
details.
Contact Support
Clean lens (see CLEANING).
Follow Range Check Procedure. If
error message persists, contact
Support.
Repeat test with distilled water. If
the results still show that metals
are present, contact Support.
Review the disk filling procedures
and test again. If problem persists,
contact Support.
Gently clean disk cover apertures
with pipe cleaner or lint free cloth.
Update WaterLink Connect 2 at
softwarecenter.lamotte.com
For water samples over 100 °F (38
°C) subtract 0.3 from pH result or,
for the most accurate result, wait
until water sample is below 90 °F
(32 °C) to test
Close lid, power on meter, charge
the battery or plug meter into a
stable power source, remove the
disk/disk cover and place back in
the meter more gently
Restart the test to resume normal
operation
Dilute sample. Retest for out of
range test factor. (All factors
except pH.)
Check sample with chlorine test
strips (Code 2987)
Enable Bluetooth
Have only one device near the
meter
Turn printer power OFF. Or turn
Past Printer Connection OFF.