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Troubleshooting (cont.)
Symptoms
1128535-5-G
Probable Causes
D. Error code in controller has
been activated (beeping sound
heard).
E. Drain valve is not plugged into
the controller (no power).
F.
One or both of the limit
switches are not making contact
or are damaged.
NOTE: Never force the door
downward with the seal
inflated.
G. Bath fill is too slow, or the drain
valve and/or level probe
circuit(s) are not working.
H. There is a loose wire connection
to the bath controller outside
the door.
I.
The internal wire connections in
the door are loose.
J.
The primary or secondary seal
is leaking air.
K. There is an air leak inside the
door.
12
Recommended Action
D1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
D2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
E. Plug the drain valve directly into
the controller located under the
bath.
F1. Adjust the limit switch/switches
until contact is made.
F2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
F3. Ensure the counterweights do not
contact the receptor when the door
is up. If there is contact the
receptor drain is too high. Enlarge
the receptor drain relief or raise the
bath using the adjustable feet to
eliminate the contact..
G1. Make sure the water level reaches
the sensor probe within 2 minutes
after closing the door. Increase the
supply valve size and water flow.
G2. Check or replace the level probes
and wiring to the controller.
G3. Replace the drain valve.
H. Check all wire connections to the
controller.
I.
Call the Customer Care Center
using the information on the back
page of this manual.
J.
Check the inflated seal for air leaks
using soapy water. Replace if
needed.
K. Call the Customer Care Center
using the information provided on
the back page of this manual.
Kohler Co.
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